Super10 Privacy Policy

Your privacy matters to us at Super10. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, mobile services, or purchase an eSIM. By using Super10, you agree to the practices described below.

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1. Information We Collect

We collect information to ensure a smooth, secure, and personalized user experience.

1.1 Personal Information

• User Details: Name, email, phone number, and profile photo (if applicable).
• Business Partners: Company name, business location, verification documents (KYB), and service-related information.

1.2 Location Information

• Automatic GPS: If you enable location access, we may collect real-time location data to offer region-specific eSIM packages and services.
• Manual Entry: You can also input your location manually if GPS access is disabled.

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2. How We Use Your Information

We use your information to:

• Deliver and improve Super10’s eSIM services.
• Enable support features such as our AI assistant and automated guidance.
• Manage eSIM activations and confirm device compatibility.
• Authenticate business users during KYB verification.
• Offer tailored recommendations and regional offers.
• Maintain platform security and prevent misuse or fraud.

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3. How We Share Your Information

We do not sell your personal data. We may share limited information only when necessary:

• With Trusted Providers: To process transactions, activate eSIMs, or provide customer support.
• With Business Partners: If you engage with a partner through Super10, they may view limited profile details.
• Legal Compliance: We may disclose data to comply with legal obligations or protect Super10’s rights.

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4. Your Privacy Options

You remain in control of your data:

• Location Settings: Enable/disable GPS or enter your location manually.
• Account Control: Update your profile, business details, or request account deletion at any time.
• Data Requests: Contact us to view, edit, or remove your personal information.

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5. Data Protection

We use robust security technologies and practices to protect your information. While we strive to secure your data, no system is entirely immune to risk. We recommend keeping your credentials confidential and secure.

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6. Contact Us

For any questions or requests regarding your privacy or data usage, please contact us:
Email: hello@super10.io
Website: www.super10.io